Expedia Premium Customer Appreciation Program

Follow-up: Sync coupons to users’ Expedia accounts and link to booking portals to boost repeat purchase conversions.

Customer Screening: Export high-end users with ≥10 annual trips from the backend system, segmented by core markets (North America, Europe). Exclude users who received gifts in the past 3 months for targeted outreach.

USB Customization: 32GB blue-striped USB drives with Expedia logo printed on the side and dust cap. Packaged in travel-themed card boxes labeled “Expedia Travel Exclusive Storage Tool”.

Content Preloading: Preload the Travel Itinerary Management Package (Excel templates + PDF travel tips) and 3-month valid premium coupons (hotel/flight discounts). Verify content integrity post-installation.

Delivery: Ship via local courier with a thank-you card: “Thank you for your 10+ trips this year. This USB drives you on every journey”. Send a follow-up email 2 days after delivery confirmation to explain discount usage and resource access.

Other usage scenarios

United Airlines Frequent Flyer Program: Silver-level and higher members receive a branded USB drive preloaded with flight schedules, letters, and other member benefits to enhance benefit visibility.

Singapore Airshow Professional Gift: Distributed in the business negotiation zone, this USB drive comes preloaded with exhibitor directories to support information storage for aviation professionals.

American Airlines Academy Welcome Kit: New students receive a USB drive containing introductory course materials that can be stored and accessed for aviation-related studies.